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Can-do? Junior Account Manager - FMCG brands

Location: West London
Salary: tba

THE COMPANY
Based in the heart of West London, this independent, global brand design consultancy adopt an ideas-led approach that has landed them all kinds of clients from big international FMCG brands to the smaller boutique brands and colourful start-ups. With offices across the globe they offer a range of services that cover every facet of brand building: insight, strategy and positioning, naming, identity and expression, architecture and portfolio planning, employee and customer experience, integrated communications including your online presence, literature, tone of voice and brand management guidelines.

THE ROLE
A junior Account Manager to assist Account management in the delivery of projects and revenue, ensuring day-to-day smooth running of client accounts and the provision of excellent account service. Reporting to the Account Director and Senior Account manager, the Junior Account Manager will take an active role in the setting and managing of client expectations and in building and maintianing strong, fruitful and long-lasting relationships with those clients. Previous experience of project management is essential as the Junior Account Manager will be the one to maintain lines of communication between the studio, the supplier and the client, ensuring all projects are delivered on time, on budget and to standard.

A superb opening for an ambitious and brand savvy Junior Account Manager who likes to exceed expectations and go the extra mile..

KEY RESPONSIBILITIES:
Client management:
+ Manage client expectations in order to always meet and preferably exceed their expectations
+ Write and send contact reports within 24 hours
+ Prepare and send time-lines within 24 hours
+ Obtain signed estimates on all work
+ Pre-empt client needs
+ Manage issues for the client

Project management:
+ Maximise profit
+ Negotiate costs with suppliers
+ Negotiate time with studio
+ Prepare estimates and obtain approval
+ Plan and control studio time
+ Work independently on smaller projects
+ Monitor job to client delivery: alleviate delays
+ Brief the design and finished art early
+ Prepare contact reports for all decisions
+ Organise pre-production meetings
+ Maintain contuinuous communication with studio, client and supplier
+ Proof read all material leaving agency
+ Ensure artwork is supplied mistake free

Administration
+ Control and coordination of financial documents
+ Invoice projects progressively
+ Ensure all correspondence is filed systematically
+ Maintain abnd promptly submit timesheets
+ Maintain up-to-date filing and documenation (including all presentations)
+ Undertake Cartegory and Store audits to assist local and Global team
+ Conduct desk research as required inot clients and categories and to support new business.

Please send your cv to michele@gabrieleskelton.com

We hope you understand that we are only able to reply to successful candidates

Ref: MJ/B18951
Contact: Michele Jacquesson

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